October 9, 2012 - From the October 2012 issue of Claims Magazine
Statistically, 70 percent of respondents in a recent survey said they would never commit claims fraud, but that leaves 30 percent who might. Almost all surveyed believe that insurance fraud perpetrators rarely get caught...
Speech Technology Magazine, Volume 17 / Number 2, March/April 2012
"...LVA can optimize truth verification, expose malicious intnetions, provide risk assessment and reveal emotions. "
March 4, 2012 - The Times Of India
Volume 67: Issue 1, February 2012 - The Power of Voice: Managerial Affective States and Future Firm Performance
"We measure managerial affective states during earnings conference calls by analyzing conference call audio files using vocal emotion analysis software... This study presents new evidence that managerial vocal cues contain useful information about a firm's fundamentals, incremental to both quantitative earnings information and qualitative "soft" information conveyed by linguistic content..."
Also discussed at: NPR: "Is That CEO Being Honest? Tone Of Voice May Tell A Lot"
December 7, 2011
Watch this video by French TV, covering the use of LVA technology in the fraud prevention system
in the UK.
April 4, 2011 - Study: Leaders might unveil their profit potential—by their tone of voice
A recent study found that CEOs and chief financial officers’ vocal intonations on earnings calls can help predict the firm’s profitability.
Researchers said given the growing number of audio and video files of CEOs, such analysis will become an important tool for investors, analysts and auditors.
March 4, 2011 - FT.com Financial Times
A crystal ball that revealed to investors how their stocks and shares were going to perform in the market would be a welcome gift for many. Now researchers at the Fuqua School of Business at Duke University have discovered, if not a window into the future then at least a tiny glimpse.
March 1, 2011 - Duke University
"...The professors used a digital vocal emotion analysis software program provided by Nemesysco Ltd. of Israel that detects changes in speech..."
February 23, 2011 - Netanya, Israel
RA7 is an open architecture platform that integrates into the contact center environment and guides the operators through a set of carefully designed conversation scripts, while analyzing the callers' voice for emotional indications of risk. RA7 automatically generates a report per case to indicate its final risk level and suggests topics for further investigation by formal means. Managers and investigators can then review the reports, listen to the recorded interview and reach a decision faster, thereby expediting the time spent on each case. RA7 helps to focus attention on cases more prone to contain elements of risk, while on the other hand resolve low risk cases much faster and serve the customers better, preserving and enhancing company's image.
January 29, 2009 - Coventry Evening Telegraph (England)
A lie detector system designed to root out benefits cheats in Coventry has identified 1,200 dodgy claims in just over a year.
The technology detects stress levels in people's voices over the phone and has been used by the city council to assess new Housing ...
April 1, 2009 - Is Layered Voice Analysis the Future of Lie-Detecting Technology?
February 27, 2009 - LOVE DETECT
Be careful when you speak with your lover on the mobile in future. Technology will analyse voice patterns to see if the person is speaking honestly, affectionately and truthfully.
Jessica Tsai, October 2008 – Speech Technology Magazine
"Speech technology may have difficulty conveying emotion, but it can certainly detect it"
"...It has been Liberman’s observation that most people tend to confuse stress and anger. Stress, he says, is derived from feeling trapped. Anger, on the other hand, translates into: "I’m trapped, but I’m getting out no matter what." Knowing this, Nemesysco’s solution tracks the development of stress and anger separately. "When a customer calls to complain about something, he expects to find empathy," Liberman says. "Once he doesn’t find it, his frustration is growing bigger, and so will his stress." That is genuine emotion, and the key is to get in before the point of no return, right before stress turns to anger, he notes..."
FEBRUARY 2008 – AVIATION SECURITY INTERNATIONAL MAGAZINE
Article published in the Aviation Security International Magazine, includes description of
May 8, 2008 - The Birmingham Post
A lie detector which identifies benefit cheats as they talk on the telephone led to almost 160 investigations in Birmingham last year, the city council has revealed.
May 8, 2008 - The government is backing further trials of voice risk analysis technology in an attempt to stamp out benefit fraud
The UK’s Department of Work and Pensions (DWP) will spend £1.5 million trialing over-the-phone lie detector technology in an effort to reduce benefit fraud.
Watch this video at:http://news.bbc.co.uk/2/hi/uk_news/7387141.stm
May 7, 2008 - Brits to Use Voice Risk Analysis to Nab Benefit Fraudsters
Lie detector technology, whatever you may think of its accuracy or the ethics of its use, has just taken another step toward becoming a routine crime-fighting tool. In Britain, for instance, Voice Risk Analysis technology is the latest attempt by local authorities to thwart welfare fraud
There will be funding for a further 15 local authority pilot projects to test an innovative new technology to catch out benefit fraudsters, announced Anti-Fraud Minister, James Plaskitt today.
March 24, 2008 - Nemesysco's Press Release
MARCH 5, 2008 – KNBC REPORT
A report on the LVA 6.50, including comments by Commander Sid Heal of the Los Angeles County Sheriff department, from KNBC, NBC Network's West Coast flagship station.
MARCH 1, 2008 - NBC5 REPORT
This NBC5 report introduces the Stress Indicator, based on Layered Voice Analysis technology and marketed by VoicePrism.
Employee honesty maintenance service based on voice analysis
FEBRUARY 2008 – HI-TECH SECURITY SOLUTIONS MAGAZINE
South African based EMPS is using LVA technology to offer its customers Employee Honesty Maintenance Service, based on voice analysis
JANUARY 30, 2008 – BOSTON HERALD BUSINESS TODAY
DECEMBER 2007 – PASSENGER TERMINAL WORLD
Article from Passenger Terminal World Annual Magazine about voice analysis technologies
NOVEMBER DECEMBER 2007 – SPEECH TECHNOLOGY MAGAZINE
Voice Risk Analysis helps British government deter benefit fraud
November 26, 2007 - The Hamilton Spectator
Hamilton police are using a unique new computer tool to help them weed out fact from fiction simply by analyzing a person's voice...
September 10, 2007 - Nemesysco's Press Release
A new study, presented at the 2007 World Conference of Stress, finds Nemesysco’s LVA reliable for detecting mental stress
August 22, 2007 - Nemesysco's Press Release
VoicePrism to promote Nemesysco's technology solutions for market research, call centers and
August 1, 2007 - Nemesysco's Press Release
V.A.T. to promote Nemesysco's advanced solutions to customers in the defense, law enforcement and insurance industries
Published on: Insurance News Net
April 5, 2007 - IT Pro magazine
The government has announced it will trial the use of voice analysis technology to
battle benefit cheats.
February 12, 2007 - Nemesysco's Press Release
Real-time and offline emotion detection based on Layered Voice Analysis
Published on Call Center Magazine, CRMxchange, Contact Center World, TMCnet,
Speech Technology Magazine
January 19, 2007 - C21 Media
As NATPE winds down MTV Latin America has confirmed a deal with Endemol International to carry the US version of the Big Brother prodco's high-tech dating show Exposed.
October 23, 2006 - Teltech LLC - Press Release
Service measures ‘chemistry’ levels from phone conversations
October 2, 2006 - World Screen
Endemol International has reached a deal with MTV in the U.S. for its high-tech dating show Exposed, which uses Layered Voice Analysis (LVA) to determine if someone is lying on a first date.
To the full Story... (Subscribers only)
September 21, 2006 - Nemesysco's Press Release
Voice analysis-based services to revolutionize phone calls – and relationships
June 9, 2006 - Nemesysco's Press Release
HR1 facilitates employment candidate evaluation by creating integrity profiles based on
January 15, 2006 - Nemesysco's Press Release
Pay-as-you-go online pre-employment interview designed to identify risk potential from
key vocal clues.
September 19, 2005 - East Line Group
"Domodedovo Airport has successfully completed a four-month test of the “GK-1” access control system based on multilevel voice analysis technology. The system was developed by Israeli company"
August 1, 2005 - Professional Broking
"Following a successful pilot, Provident has signed a contract with DigiLog and all claims are being processed through the system from July.."
Provident press release:Digilog UK LTD,
the provider of the Advanced Validation Solution (AVS), incorporating Nemesysco Voice Risk
Analysis (VRA) technology, is delighted to learn that Provident Insurance Pls has concluded a
highly successful pilot"
June 23, 2005 - Highway Insurance
The AVS process, utilizing both Voice Risk Analysis technology and enhanced cognitive interviewing...is used to swiftly and reliably identify genuine claims
May 29, 2005 - Fox News Chicago (Video)
July 1, 2004 - The New York Times
"It can really be done anywhere," said Detective Pat Kemper of the Springfield Township Police Department in Ohio, who says he has used the voice-based testing to question thousands of suspects over the last decade..."
To the full Story... (Subscribers only)
May 17, 2004 - The Wall Street Journal
"In a bid to cut fraud, several United Kingdom insurers have begun using lie-detection software to catch policyholders who invent or exaggerate claims when calling to report a theft or an accident..."
April 21, 2004 - Post Magazine
"HBOS General Insurance this week confirmed plans to roll out the use of voice risk analysis (VRA) software on its home insurance claims.."
To the full Story (Subscribers only)
January 16, 2004 - EE TIMES
“It may not be long before you hear airport security screeners ask, "Do you plan on hijacking this plane?"...”
October 30, 2003 - BBC News
"A car insurer which introduced phone lie detectors says a quarter of all vehicle theft claims have been withdrawn since the initiative began..."
September 3, 2003 - USA Today
"Called poly-layer voice analysis, it uses 8,000 algorithms to measure 129 aspects of the sound produced when someone speaks..."
August 14, 2003 - BBC News
"Banking giant HBOS plans to use voice-sensitive lie detectors in an effort to cut down on fraudulent insurance claims..."
August 14, 2003 - Sky News
"Britain's biggest mortgage lender plans to use lie detectors in a bid to weed out
fraudulent insurance claims..."
July 10, 2003 CNN Headline News (Video)
March 13, 2000 - Time Europe Magazine
"But for those who still prefer a bit of technological assistance, there's the Verdicator --a device that, according to its 27-year-old inventor Amir Liberman, enables anyone equipped with a personal computer and a phone or microphone to catch a liar..."